Automatic Violation Closed Emails

Daniel Westendorf Updated by Daniel Westendorf

Keeping your community informed should be easy, including when a violating property becomes compliant through Tracking Violation Resolution (Closing). HOALife supports automatic notice, via email, after a violation has been marked as closed.

A Violation Closed email will automatically be sent for a violation after it has been closed if:

  1. A Violation Closed Email Template exists
  2. The violation notice was delivered via email
  3. The violation is the most recent occurrence
  4. The violation was closed more than 12 hours ago
Remove all Violation Closed email templates to prevent their automated delivery.

Violation Closed Email Templates can be added by navigating to your Email Templates, Violation Closed, under your Association drop down menu.

Select "Add a Violation Closed Email Template" to add in the messaging you would like to send upon closing a violation. Use Dynamic Variables to add personalized information into each email that is sent.

How did we do?

Changing the Style of a Violation Stock Notice

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