Updated by Daniel Westendorf
Tracking Repeat Violations
Associations tend to have varying requirements for tracking repeat violations. HOALife supports a number of options:
- Consecutive inspection violations of the same type
- Inspections of the same type within a rolling time frame window
Consecutive Inspection Violations
This repeat violation tracking strategy requires consecutive inspections to find the property in violation of the same infraction. To support inspectors in this, the Inspector App will highlight violations from the previous inspection.
Rolling Time Frame Window
Supporting 30 day, 90 day, six month, and one year rolling windows, this repeat violation tracking strategy counts any occurrence of the violation for a property within the window time frame.
Notifying Property Owners of Noncompliance
Violation Notices and Cover Letters
Each recorded violation for a property will generate a mail-ready violation notice, showing evidence of noncompliance such as photos of the infraction. In addition to violation notices, customizable cover letters are supported which correspond to the repeat violation count, allowing the inspector to take a more serious tone as repeat violations are entered.
Escalation (fines, board hearings, etc.)
When a property has repeated violations exceeding a configurable limit, the property will be escalated for the corresponding violation type. Escalated violations are an opportunity to surface violations which need to be advanced to an actionable level (fines, board hearings, etc.). While an escalation is in-process, additional violations of the escalated type will not be permitted to be entered for the property.