Account Setup and Administration

Exporting Property Data

If you'd like a point-in-time archive of the data associated with a property, look to the Export button on the property's page. This option will generate a point-in-time ZIP file for you to download…

Daniel Westendorf
Updated 2 years ago by Daniel Westendorf

Hardware and Software Requirements

HOALife’s Development Team focuses on providing support for as many platforms as possible while balancing the maintenance and functionality concessions of using out-of-date software. This allows HOAL…

Tom Normand
Updated 1 year ago by Tom Normand

How do I edit CC&R Articles?

Select "CC&R Articles" from the drop down list under the Association name.. You can then select to either "Add CC&R Article" or "Edit" an existing article.. Follow the onscreen Tips and create/edit y…

Tom Normand
Updated 2 years ago by Tom Normand

How do I get my data out of Buildium?

STEP 1: Click on the "ASSOCIATIONS" link.. STEP 2: Select "Association owners and tenants".. STEP 3: Select the Association that you wish to export from the drop down list.. STEP 4: Click on the Expo…

Tom Normand
Updated 2 years ago by Tom Normand

Importing Property Lists

What is a property list? Property lists contain address information for all the property locations within a given association. These lists, usually in a spreadsheet file format, allow you to import a…

Daniel Westendorf
Updated 2 years ago by Daniel Westendorf

Is HOALife down?

You can check the current status of HOALife by visiting https://status.hoalife.com.

Tom Normand
Updated 1 year ago by Tom Normand

Property Conversations

Property Conversations. Property Conversations are two-way email communications within the HOALife dashboard sent on your behalf. These conversations are a way to handle out-of-cycle communication wi…

Daniel Westendorf
Updated 1 month ago by Daniel Westendorf

Property List Format

Property lists are the root of everything you'll do in HOALife. It's important that the data imported is well formatted and accurate. We accept property lists in a CSV format. This format can be gene…

Daniel Westendorf
Updated 2 years ago by Daniel Westendorf

Property Ownership Changes

What is a Property Ownership Change? As time passes, the owners of properties in your association will change. Keeping ownership information up-to-date is important, but what happens after a property…

Daniel Westendorf
Updated 2 years ago by Daniel Westendorf

Reset Password

If you forgot your password, you can easily reset it by visiting: https://app.hoalife.com/users/password/new This will trigger a password reset link to be sent to you via email. Click the time sensit…

Tom Normand
Updated 2 years ago by Tom Normand

Security and Backup

Security. HOALife adheres to or exceeds industry standards for keeping your data safe. All data transferred in and out of HOALife is done over 2048-bit TLS end-to-end encryption. Likewise, identifiab…

Tom Normand
Updated 1 year ago by Tom Normand

Tags!

Getting Started with Tags. Tags are labels your create to help you organize and add context your Properties , Violations , Assets , and Deficiencies. Tagging lets you bring your own structure into HO…

Tom Normand
Updated 1 year ago by Tom Normand

Updating property ownership information

It is important to keep the ownership information up-to-date as properties exchange hands. This ensure you're sending communications to the current property owner and not a prior owner. We recommend…

Tom Normand
Updated 1 week ago by Tom Normand

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