Account Setup and Administration
Accounting with Intuit QuickBooks Online
Most other software in the HOA Management space is bespoke accounting software with HOA operations tools built on top. This means they do accounting in their own unique ways and often provide HOA ope…
Exporting Property Data
If you'd like a point-in-time archive of the data associated with a property, look to the Export button on the property's page. This option will generate a point-in-time ZIP file for you to download…
Hardware and Software Requirements
HOALife’s Development Team focuses on providing support for as many platforms as possible while balancing the maintenance and functionality concessions of using out-of-date software. This allows HOAL…
How do I edit CC&R Articles?
Select "CC&R Articles" from the drop down list under the Association name.. You can then select to either "Add CC&R Article" or "Edit" an existing article.. Follow the onscreen Tips and create/edit y…
How do I get my data out of Buildium?
STEP 1: Click on the "ASSOCIATIONS" link.. STEP 2: Select "Association owners and tenants".. STEP 3: Select the Association that you wish to export from the drop down list.. STEP 4: Click on the Expo…
Importing Property Lists
What is a property list? Property lists contain address information for all the property locations within a given association. These lists, usually in a spreadsheet file format, allow you to import a…
Is HOALife down?
You can check the current status of HOALife by visiting https://status.hoalife.com.
Manually Updating Property Information in Bulk
You may find yourself wanting to update property information manually, in bulk, for many or all of your properties. If you are wanting to import data from another external system in this method is 🚨…
Property List Format
Property lists are the root of everything you'll do in HOALife. It's important that the data imported is well formatted and accurate. We accept property lists in a CSV format. This format can be gene…
Property Ownership Changes
What is a Property Ownership Change? As time passes, the owners of properties in your association will change. Keeping ownership information up-to-date is important, but what happens after a property…
Reset Password
If you forgot your password, you can easily reset it by visiting: https://app.hoalife.com/users/password/new This will trigger a password reset link to be sent to you via email. Click the time sensit…
Security and Backup
Security. HOALife adheres to or exceeds industry standards for keeping your data safe. All data transferred in and out of HOALife is done over 2048-bit TLS end-to-end encryption. Likewise, identifiab…
Tags!
Getting Started with Tags. Tags are labels your create to help you organize and add context your Properties , Violations , Assets , and Deficiencies. Tagging lets you bring your own structure into HO…
Updating property ownership information
It is important to keep the ownership information up-to-date as properties exchange hands. This ensure you're sending communications to the current property owner and not a prior owner. We recommend…