Escalated Violations

Daniel Westendorf Updated by Daniel Westendorf

Most associations impose repercussions for repeated violations once a specified threshold has been reached. This may be something such as a board hearing, fine, or other variable process.

HOALife supports promoting a violation into an escalated state once the repeat violation has been recorded a specified number of times.

Escalation Threshold: A customizable limit which triggers repeat violation escalation.

Once an violation has been escalated, any processes the association implements is expected to be handled out-of-system. Escalations do provide a note feature for tracking the current state of that out-of-system process. Once an escalation has been resolved, the escalation should be marked as resolved.

Impacts

Once escalations are enabled, there are a number of changes in the violation flow.

  • Once the escalation threshold has been met, the violation will be escalated. In-process escalations are highlighted on the dashboard, while all escalations are visible on their property's respective page.
  • Violation notices and cover letters will not be generated for the violation which triggers escalation.
  • ┬áViolations of the escalated type will no longer be permitted to be entered for subsequent inspections until the escalation is marked as resolved.

How did we do?

Customized Inspection Routing

Historical Violation Imports

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