Violation Notice Deliveries

Daniel Westendorf Updated by Daniel Westendorf

HOALife provides a few facilities to help you keep track of which Violation Notices have been sent to the property owners. This opt-in feature supports the following methods of Violation Notice Delivery:

  • Manual - You print and mail the Violation Notices yourself.
  • No Touch Mailing - Our 3rd party provider prints and mails the Violation Notices for you.
  • Email - Violation Notices are emailed through the HOALife system.

Contact support@hoalife.com to have the desired Violation Notice Delivery method(s) enabled.

Violation Notice Delivery Status

It is possible to see which violations have not been sent to the property owner, those which have not been delivered.

Inspection Violation Notice Delivery Status
Individual Violation Notice Delivery Status

Mark an Inspection as Delivered

Select the Inspection you'd like to deliver all Violation Notices for. Click on the Violation Notices drop down, and select Deliver Violation Notices or Mark as Delivered (if only manual deliveries are enabled). This will create a delivery for all violations entered in during the Inspection.

Different Delivery Methods per Occurrence Count

Some associations want violation notice letters to be delivered via different methods based on occurrence account (i.e. first violation notice via email, with the second violation notice delivered via No touch mail. When performing a Delivery, you can restrict the delivery by occurrence count. In this our example we'd create two deliveries, each restricted to the desired delivery method.

Mark an Individual Violation as Delivered

Select the Violation you want to deliver. Click on the Violation Notice drop down, and select Deliver Violation Notice or Mark as Delivered (if only manual deliveries are enabled). This will create only one delivery for the selected violation.

Use the "restrict delivery to properties with no email" to seperate your owners who do NOT have an email address on file. This will allow you to easily see which violation notices will then need to be delivered manually or with no touch services.

Check out this video to see how to deliver violation notices step by step:

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Violation Notice Cover Letters

Violation Notices

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