Mobile Inspector App
Advanced Routing
Mobile Inspector App User Guide 📱
Where can I find the Android App?
Where can I find the iOS App?
Account Setup and Administration
Accounting with Intuit QuickBooks Online
Custom Property Information
Exporting Property Data
Hardware and Software Requirements
How do I edit CC&R Articles?
How do I get my data out of Buildium?
Importing Property Lists
Invoicing with Quickbooks Online
Is HOALife down?
Manually Updating Property Information in Bulk
Property List Format
Property Ownership Changes
Reset Password
Security and Backup
Tags!
Updating property ownership information
User Setup
Adding Users to Accounts
Administrator Permissions
Architectural Committee Member Permissions
Architectural Committee Voter Permissions
Board Member Permissions
Inspector Permissions
Manager Permissions
Notification Preferences
Read Only Permissions
Staff Permissions
Dashboard & Settings
Add an out-of-inspection violation to a property
Can I inspect without the App installed?
Customized Inspection Routing
Document Repository
Escalated Violations
Historical Violation Imports
Owner Directory
Property Notes
Repeat Violations
Violation Reports and Notices
Annotation
Automatic Violation Closed Emails
Changing the Style of a Violation Stock Notice
Dynamic Variables in Letter Templates and Violation Notices
Inspection Summary Report
Portal Access with QR Codes and PINs
Tracking Violation Resolution (Closing)
Violation Notice Cover Letters
Violation Notice Deliveries
Violation Notices
Video Tutorials
Calendars & Events
Communications
Bulk Email Conversations
Bulk Letters
Ensuring Email Delivery From HOALife
Escalation Letter Templates
Escalation Letters
How to Generate Mailing Labels
Property Conversations
Property Letter Templates
Property Letters
Return Email Addresses
SMS Broadcasts
Self-Service Property Contact Information Updates
Payments & Dues
Architectural Requests
Architectural Requests Overview
Creating Architectural Request Forms
Payments: Charging for Architectural Request Submissions
Assets & Work Orders
Online Voting
- All Categories
- User Setup
- Adding Users to Accounts
Adding Users to Accounts
Updated
by Daniel Westendorf
User access can be managed on the association or organizational account level. Where a user is granted access determines which accounts those permissions are applied to.
Users will receive an email inviting them to HOALife with a link to sign in. If the user is new to HOALife, they'll be prompted to set a password. If they've logged in before, they can use the password they've already created.
Organizational Account Access
An Organizational Account is an account which manages many associations. Add a user at the Organizational Account level to grant them access to all associations underneath that account. If you manage many associations and are adding a co-worker to HOALife, this is the option you likely want. From the top-right of the window, click on your name and select Users. This option won't be available for self-managed associations.

Association Account Access
Add a user to the Association Account level to grant them access to a specific association, and only that specific association. This option applies to all self-managed associations or for adding users to associations in a scoped, piecemeal basis (such as a board member). If you manage many associations and are adding a co-worker to HOALife, this is likely not the option you want. From the top-left of the window, click on the Association name you want to add the user to and select Users.

Roles & Permissions
Determine what role to grant a user based on the permissions they'll need. View the specific permissions granted for each role.
- Administrator
- Manager
- Staff
- Inspector
- Board Member
- Architectural Committee Member
- Architectural Committee Voter
- Read Only
Having trouble signing in? Try resetting your password.