Communications

Bulk Email Conversations

Bulk Email Conversations. Bulk Email Conversations are two-way email communications within the HOALife dashboard sent on your behalf. These conversations are a way to handle out-of-cycle communicatio…

Daniel Westendorf
Updated by Daniel Westendorf

Bulk Letters

Bulk Letters are free form letters used to communicate in a one-off fashion with many property owners at once. Uses might include sending out community newsletters or official updates/ballots/meeting…

Daniel Westendorf
Updated by Daniel Westendorf

Ensuring Email Delivery From HOALife

Email delivery and spam filtering can be frustrating. Unfortunately there is no internal setting within HOALife (or any email platform) that can guarantee messages will always land in a recipient’s i…

ngugel@hoallife.com
Updated by ngugel@hoallife.com

Escalation Letter Templates

Escalation Letter Templates are a starting point when drafting an Escalation Letter. Use them as a jump-start to require minimal tweaking or utilize Dynamic Variables to automate even more of the cus…

Daniel Westendorf
Updated by Daniel Westendorf

Escalation Letters

Escalation Letters are free form letters used to progress a violation through your escalation process. Utilize an Escalation Letter Template as a starting point or start with a blank canvas. Creation…

Daniel Westendorf
Updated by Daniel Westendorf

How to Generate Mailing Labels

We make it easy to generate owner mailing labels with HOALife. While we make it easy to deliver your violation notices, there are times when you may wish to do a physical mailing to all of the owners…

Tom Normand
Updated by Tom Normand

Property Conversations

Property Conversations. Property Conversations are two-way email communications within the HOALife dashboard sent on your behalf. These conversations are a way to handle out-of-cycle communication wi…

Daniel Westendorf
Updated by Daniel Westendorf

Property Letter Templates

Property Letter Templates are a starting point when drafting an Property Letter. Use them as a jump-start to require minimal tweaking or utilize Dynamic Variables to automate even more of the customi…

Daniel Westendorf
Updated by Daniel Westendorf

Property Letters

Property Letters are free form letters used to communicate in a one-off fashion with property owners. Uses cases might include welcome or thank you letters. Property Letters should not be confused wi…

Daniel Westendorf
Updated by Daniel Westendorf

Return Email Addresses

When sending a bulk email communication or a violation notice, emails are sent from HOALife, not from your personal email address. This function cannot be edited or adjusted for custom or static emai…

ngugel@hoallife.com
Updated by ngugel@hoallife.com

SMS Broadcasts

Sending an SMS Broadcast. The SMS Broadcast feature allows you to send text messages (TXT/SMS) to the phone numbers in your property database. It's designed for getting quick notices out to property…

Daniel Westendorf
Updated by Daniel Westendorf

Self-Service Property Contact Information Updates

You can direct you property owners to the HOALife Portal for self-service contact information updates. No more manually maintaining mailing address changes, emails, or phone numbers on behalf of your…

Daniel Westendorf
Updated by Daniel Westendorf

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