Payment Posting Timeline

ngugel@hoallife.com Updated by ngugel@hoallife.com

After integrating your QuickBooks Online and setting up Stripe payments for your owners in HOALife, you are probably wondering when you will see the money in your accounts! Below is a typical timeline for owner payments and when each should be reflected in your bank accounts and Quickbooks Online. 

Credit Card/ACH payments

In the Owner's Portal and from an Owner's perspective a credit card payment is approved and applied to their account instantly. An ACH shows as pending in the owner’s portal for 3-5 days until it is cleared by their bank. In both cases, the invoice is marked as paid in QuickBooks. 

In the rare cases when an ACH is rejected, the invoice is returned to an unpaid status automatically.

Payout from Stripe

The payouts from Stripe to the Association bank account are set to occur automatically on a daily basis and generally take 2 business days for credit card payments and 4 business days for bank ACH payments.

With an Association’s first payment and payout through Stripe, there will be a delay in payment by a few extra days (like a new bank account). Once the account is “seasoned” a bit the times will decrease.

All deposits and relevant journal entries will also be posted automatically in QuickBooks.

How did we do?

Homeowner Payments: Auto Pay

🏦 Payments Administration Guide

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