Mobile Inspector App
Advanced Routing
Mobile Inspector App User Guide 📱
Where can I find the Android App?
Where can I find the iOS App?
Account Setup and Administration
Accounting with Intuit QuickBooks Online
Exporting Property Data
Hardware and Software Requirements
How do I edit CC&R Articles?
How do I get my data out of Buildium?
Importing Property Lists
Invoicing with Quickbooks Online
Is HOALife down?
Manually Updating Property Information in Bulk
Property List Format
Property Ownership Changes
Reset Password
Security and Backup
Tags!
Updating property ownership information
User Setup
Adding Users to Accounts
Administrator Permissions
Architectural Committee Member Permissions
Architectural Committee Voter Permissions
Board Member Permissions
Inspector Permissions
Manager Permissions
Notification Preferences
Read Only Permissions
Staff Permissions
Dashboard & Settings
Add an out-of-inspection violation to a property
Can I inspect without the App installed?
Customized Inspection Routing
Document Repository
Escalated Violations
Historical Violation Imports
Property Notes
Repeat Violations
Violation Reports and Notices
Annotation
Dynamic Variables in Letter Templates and Violation Notices
Inspection Summary Report
Portal Access with QR Codes and PINs
Tracking Violation Resolution (Closing)
Violation Notice Cover Letters
Violation Notice Deliveries
Violation Notices
Video Tutorials
Communications
Bulk Email Conversations
Bulk Letters
Escalation Letter Templates
Escalation Letters
How to Generate Mailing Labels
Property Conversations
Property Letter Templates
Property Letters
Self-service Ownership Contact Information Updates
Payments & Dues
Architectural Requests
Architectural Requests Overview
Creating Architectural Request Forms
Payments: Charging for Architectural Request Submissions
Assets & Work Orders
- All Categories
- Account Setup and Administration
- Security and Backup
Security and Backup
Updated
by Tom Normand
Security
HOALife adheres to or exceeds industry standards for keeping your data safe. All data transferred in and out of HOALife is done over 2048-bit TLS end-to-end encryption. Likewise, identifiable data is stored at rest with AES-256 block-level storage encryption.
Backup and Resiliency
All customer data is backed up continuously and retained on an hourly, weekly, and monthly basis providing fine-grained data retention in the event of a catastrophic failure. Backed up data is encrypted at rest with AES-256 block-level storage encryption. While these backups are maintained to guard against a system-wide catastrophic failure, their use to recover data on a per-customer basis due to user error will be determined by HOALife on a case-by-case basis and is not guaranteed.
HOALife provides exhaustive per-account manual data export capabilities for an additional layer of protection should a customer feel the need for their own backups.
HOALife’s infrastructure is cloud-hosted on ephemeral devices allowing for dynamic resource deployment. As a result, should our cloud hosting provider experience a catastrophic failure, we have the capability to easily deploy to alternative infrastructure with relative ease.